Shell General Business Principles

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviours. We are judged by how we act – our reputation is upheld by how we live up to our core values of honesty, integrity and respect for people. Our eight Business Principles are based on these core values and indicate how we promote trust, openness, teamwork and professionalism, and pride in what we do.

We were one of the first global companies to state and share our beliefs when we published our General Business Principles in 1976. As part of these principles, we commit to contribute to sustainable development, balancing short- and long-term interests and integrating economic, environmental and social considerations into our decision-making.

All Shell employees and contractors, and those at joint ventures we operate, are expected to understand and behave according to our business principles at all times. We encourage suppliers, and joint ventures that we do not operate, to apply equivalent principles.

Download the Shell General Business Principles

Shell Code of Conduct

Our Code of Conduct guides employees on how to apply the Shell General Business Principles in line with our core values. It provides practical advice on how to comply with laws and regulations and how to relate to customers, communities and colleagues.

Regulatory requirements placed upon us have never been more complex or demanding. The Shell Code of Conduct clarifies the standards we expect our employees to follow and the behaviours we expect them to adopt.

The Shell Code of Conduct covers such areas as: fighting corrupt practices, national and international trade, people and safety, safeguarding information and assets, and communications.

Download the Shell Code of Conduct

Shell Global Helpline

Skupna telefonska linija vsem zaposlenim in interesni skupnosti omogoča, da izrazijo svojo zaskrbljenost in poročajo o primerih morebitne neskladnosti z našimi vrednotami in načeli, ob zagotovljeni popolni zaupnosti in brez strahu pred povračilnimi ukrepi.

Global Helpline for employee and stakeholder concerns


Thought leadership

At Shell we belive the energy industry has a vital role to play in helping to shape a knowledge economy in Qatar.